Call the HVAC phone line
Call about a heating or cooling problem
We connect you with a licensed, insured HVAC contractor.
Before you tap, jot down what the system is doing, such as a furnace that lights and drops out or an AC that short cycles. Add the make of the equipment if you know it, and the ZIP code or town where the home is.
The call goes to a phone line that connects callers with licensed, insured independent contractors. Service availability and appointment times depend on the independent contractor.
What happens after you tap
Tapping the call button starts an ordinary phone call. Nothing has to be typed or filled in first.
The call reaches a phone line that connects callers with licensed, insured independent contractors. At the start, a recorded prompt may ask for the ZIP code and the kind of service. Short answers work fine, such as "furnace repair" or "AC installation."
Where a contractor is available, the line routes your call to that contractor. The contractor reached this way confirms availability and fees. Schedules and rates belong to that contractor, not to this site. Each independent contractor confirms its own fees.
The call carries no promises. A ZIP code may or may not be requested, and a connection is not assured. What you do after talking with a contractor is your decision. Questions to ask a licensed, insured HVAC contractor can help you plan what to raise.
What this site is not
The site itself is no contractor. It performs no repairs, sends nobody to your home and has no staff who do the work. It publishes plain information about heating and cooling problems, and it runs a phone button. The line takes calls from Pueblo.
To reach a contractor, use the call button. Nothing else on the site does that. You can read about who runs the site, how calls and payment are handled, and the privacy and terms pages.
Safety comes first
Some situations are not for this phone line at all. If you smell gas, leave the house, then call the gas utility from outside. If a carbon monoxide alarm sounds, get everyone out and call emergency services.
Read what to do first with a gas smell or CO alarm for more on those two situations.
Questions about the call
What should I say on the call?
Name the problem in a sentence or two, like water near the indoor unit or a breaker that keeps tripping. Mention the equipment if you know it. Details like these are all the prompt and the contractor need.
Is there anything to pay for the connection?
There is nothing to pay for the connection. Fees for the work itself come up with the contractor. Each independent contractor confirms its own fees.
Where does the line take calls from?
The line takes calls from Pueblo. A ZIP code is how the line places a call, so keep yours handy.
Is this site the contractor?
No. The site is an information source with a phone button, and the independent contractors reached through the line do the work.